Audrey is a results-driven Human Resources professional and executive leader with a strong background in service, operations, quality, and the development of staff and leaders. She brings extensive expertise in employee and talent management, with a proven track record of implementing successful employee retention strategies, succession planning, and reward programs.

With over 30 years of leadership experience, Audrey has held key roles as a frontline manager, director, and chief executive in both for profit and not for-profit spaces. She has effectively reduced operational expenses through process improvements and organizational redesign while driving revenue growth. Her ability to enhance customer service, increase member retention, and expand opportunities has been instrumental in achieving success for the organizations she has served.

Audrey brings joy, energy and enthusiasm to her work, recognizing the importance of valuing and caring for employees. She understands that a supportive work environment enhances quality, organizational performance, and the overall customer experience.

She holds a Bachelor of Arts in Communication from the University of Michigan and a Master of Human Resources from Keller Graduate School, and is an active member of the Society for Human Resource Management.